Schedule
Problem: A number of project schedule reforests lead to delay after delay.
Outcome: Re-baseline schedule with deliverability quotient managed to deliver to revised schedule
Process: 'Project Schedule and Deliverability Assurance Assesment'
Quality
Problem: No quality assurance regime, resulting in solutions going live with bugs
Outcome: Significant reduction in Build and Test defects, relieving the pressure of go live critical path, improving quality outcomes and customer satisfaction
Process: Implementation of 'Design, Build, Test Quality Assure method'
Cost
Problem: The data team on a major ERP program was logging large overtime hours, without showing results.
Outcome: 75% reduction of billed hours and reallocation of work assignment resulting in higher eNPS and cNPS
Process: 'Time and Motion Study with Capability assessment'
scope
Problem: This project commenced with poorly defined scope leading to disagreements of solution design
Outcome: This project required strategic pause, to define and align on scope. Project phase 1 went live with defined scope and clear pathway to deploy
Process: Implementation of ''Scope Assurance method'
Case Study: SAP Solution Delivery Assurance & Optimisation
Problem: Poor quality and cost control leading to highly ineffective project delivery
Outcome: Reduction in cycle time by 50%. Improvement in Quality outcomes (less defects), eNPS uplift (focusing on the right things), ability to Quantify value and burn rate
Process: Implement 'Solution Delivery Assurance method'
Case Study: Software Fit for Purpose Assessment
Problem: Software vendor proposed a 10x cost increase
Outcome: Assessment of investment and TCO resulted in termination of incumbent software vendor. Path to assess alternate new technology options was developed
Process: Implementation of 'Fit for Purpose method'